Plan your first order with clear minimums, sample steps and delivery conditions. Choose a topic, then open the question you need.
Orders & minimums
What is the minimum order quantity?
- Existing styles
- 2 pcs
- With logo / labels
- 50 pcs
- New development
- 100 pcs
Per style, per color. Mixed sizes are allowed. Tell us your quantity for each size and the total you need.
Do you accept one-off custom garments or dropshipping?
We work with brands, retailers and online sellers on B2B apparel orders. We do not offer one-off custom garments or dropshipping.
If you need a small quantity of an existing style, the starting minimum is 2 pieces per style and color. Adding a logo or labels starts at 50 pieces per style and color.
Samples & timing
How are samples priced, and can I request a revision?
Sample prices depend on the style and construction, so we quote your sample after reviewing the brief. One sample fee includes one free revision after the first sample. Any further changes are discussed separately before work starts.
Sample shipping is paid by the customer. We check the courier cost for your destination and provide a separate shipping quote.
Review the fit, fabric and finish before approving the pre-production sample.
When does the 10–15 working day sample lead time start?
Sample timing starts once both conditions for your route are met:
- Design route: design artwork confirmed and sample payment received.
- Tech pack route: tech pack received and sample payment received.
Complex styles are discussed individually. Shipping transit time is separate.
How long does bulk production take?
30–35 working days after both pre-production sample approval and receipt of the deposit. Complex styles are discussed individually; shipping transit time is separate.
Share your target delivery date so we can review the production and shipping schedule together.
Design & files
What do I need to brand an existing style?
Choose the style, then select your logo, label or packaging options. A finished tech pack is not needed.
- Logo: clear artwork, application method, size, placement and colors.
- Other prints: artwork and the size and position of each graphic.
- Care / composition labels, bags and hangtags: the text or design to print.
Your style and checked options stay with the branding enquiry.
What should I include in a tech pack?
Include design drawings, fabric requirements, print or logo requirements, the size range and number of sizes, your size chart if available, quantities for each size and the total quantity.
Attach PDF, JPG or PNG files (up to 3 files, 20 MB each, 40 MB total), or share an accessible HTTPS file link for other formats or larger files.
Can I start with an idea instead of a finished tech pack?
Yes. Share reference images or a hand-drawn sketch, and tell us what you would like to make. Quantity, timing and any details you are unsure about can remain undecided in your first enquiry.
There is no separate design fee when you place a sample order. Any design fee already paid is credited toward your sample fee. For design drawings only, without a sample order, the design fee is US$90 per style.
Can you sign an NDA and keep my designs confidential?
Yes. We can sign a non-disclosure agreement (NDA), and we do not show your designs, drawings or tech packs to other customers.
If you need an NDA, contact sales@yeegem.com before sharing sensitive files so we can arrange it with you.
Quality & delivery
How is my order inspected?
Our in-house QC team carries out a sample inspection when bulk production is 80% complete. A final inspection follows once packing is complete.
If you require a nominated third-party inspection, tell us in advance. We can coordinate with the inspector; third-party inspection fees are paid by you.
How are shipping and dispatch arranged?
- After inspection passes, we share the shipment volume and weight, available shipping methods and quotes.
- You choose the shipping method.
- You pay the remaining 50% balance.
- We arrange freight-forwarder pickup and dispatch.
Sample shipping is paid by the customer. We check the courier cost for your destination and provide a separate shipping quote.
What happens after I send an enquiry?
You will see a reference number after a successful submission. Our team reviews your brief and sends a first reply within 2 working days from sales@yeegem.com to the email address you provided, with any questions and the next step for your project.
Keep the reference number if you follow up. You do not need to send a separate message confirming receipt.